Last Updated: 21|11|2024

At Pushndeliver Ltd, we aim to provide our customers with a seamless and delightful shopping & shipping experience. This Policy outlines the details of our process to ensure transparency and satisfaction.

1. Order Processing Time:
Orders are processed between 3-5 business days for Express Shipments and Cargo takes 7-10 business days, please be aware that on rare occasions this might be longer due to high volume orders and should that be the case a clear communication channel will be provided. We appreciate your patience.

2. Shipping Methods:
We offer cargo shipping options to accommodate your needs and you can seek for express shipment via the customers service.

3. Shipping Rates:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping cost before completing your purchase at the checkout.

4. Delivery Times:
Delivery times vary depending on your location and the processing period with Customs.

5. Order Tracking:
Once your order is shipped, you will receive a confirmation email and a tracking number will initiated once shipment is on the way. You can use this tracking number to monitor the progress of your shipment.

6. Free Packaging Materials :
Free Quality Boxes and Pouch for packaging shipment of items that ensures safety of items.

7. Customs and Duties:
Pushndeliver are responsible for any customs duties or taxes imposed by their respective countries. UK,USA & Canada cargo shipment duties and door delivery is incurred.

8. Order Changes and Cancellations:
Once an order is placed, changes can be modified within 24hours and cancellations may not be possible after 24hours due to our swift processing times. Please review your order carefully before confirming the purchase and follow up with customers service.

9. Delays and Disruptions:
While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions or customs processing may cause delays. We appreciate your understanding in such instances.

10. Quality Control & Refund
We Ship the best quality of items with every sense of responsibility and Incase of discrepancy,a liable refund will be initiated.

If you have any inquiries or concerns regarding your shipment, please contact our Customer Support team at info@pushndeliver.com or text via WhatsApp – +234 912 224 2777.

Thank you for choosing Pushndeliver.